How can we help?

Getting Started

• How do I deposit funds into my account?
• What is Ember Fund?
• What is the minimum investment I can make in a portfolio?
• What are the fees to invest with Ember?
• Should I choose Hybrid Custody or Self-Custody setting?
• What is Self-Custody?

Ember Gaming

• Overview: Surveys
• Overview: Tournaments

Login Help

• I Forgot My Username or Password

Portfolios

• An Update on the Bitcoin Defense (Formerly Quant)
• How can I switch to Full Self-Custody?
• What is a hybrid portfolio?
• Where can I find more portfolios?

Mining Program

• Why are my rewards locked?
• Where's my mining reward?
• How do I withdraw my Mining Rewards?
• What is the Mining Program?
• Am I actually mining Bitcoin with my phone’s CPU Power?
• Why can't I mine yet?

See all 8 articles

Deposits & Withdrawals

• Game Wallet Balance Transferred to Self Custody (July 6, 2023)
• Important: Wallet Updates (July 5, 2023)
• How do I withdraw/sell my portfolio?
• What are mining fees?

Security

• What is Secure Sign-in?