With Ember’s new withdrawal system, accessing your rewards is faster and easier than ever before. Here's how it works:
💸 Step 1: Place a Withdrawal
Head to your Profile → Sat Rewards Wallet, choose your amount, input your wallet address of choice, and submit the withdrawal request.
✅ Step 2: Complete KYC Verification
After placing your withdrawal, you’ll be prompted to complete KYC (Know Your Customer). This is required to move forward and includes uploading a valid government-issued ID (passport, driver’s license, or state ID) and taking a selfie to confirm your identity. This step is necessary to meet compliance requirements and prevent fraud.
Once your KYC is approved, your withdrawal will be pushed through for processing!
⚡ Processing Time
Withdrawals are typically processed within a few minutes to a few business days, depending on the volume of withdrawals and the status of your account.
Note: You can withdraw any time except during the first week of each month, which is reserved for system reviews. A 7-day cooldown applies after each withdrawal before you can place another.
⏳ Task & Purchase Cooldown
Sats earned from tasks or in-app purchases, as well as any winnings derived from them, are placed on a 15-day hold before becoming eligible for withdrawal. This helps ensure platform security and integrity.
🔍 Track Your Withdrawal
To check the status of your withdrawal, go to: Profile → Sat Rewards Wallet to view the estimated processing time and current status.
🔐 Supported Wallets
We support wallet addresses on the Bitcoin network. These typically start with bc1
, 1
, or 3
.
Lightning Network addresses are not supported at this time.